Profile summary

Training specialist with experience delivering training programs, designing training kits, and conducting training needs analysis. Skilled in utilizing AI tools and managing training schedules and logistics.

Key skills

SkillsWord Documents Writing PowerPoint Excel AI Tools & Applications AI Agents & Automation

Professional experience

Training SpecialistJun 2024 - Present
TRENDS Training Institute - TRENDS Groupmaterials, and assessment tools.
  • Delivered and facilitated training programs and courses for trainees across a range of client
  • groups.
  • Designed and developed complete training bags (training kits), including course content, learning
  • materials, and assessment tools.
  • Conducted training needs analysis to identify skill gaps and tailor program content accordingly.
  • Prepared training materials, presentations, and instructional resources.
  • Coordinated training schedules, logistics, and venue and resource arrangements.
  • Monitored and evaluated trainee performance and prepared training reports.
  • Used AI tools and AI agents to support content development, automate routine administrative
  • tasks, and enhance the quality of training materials.
  • Liaised with trainers, and clients to ensure smooth and effective training delivery.
Receptionist StaffJun 2020 - Jun 2024
Ambulatory Healthcare Services - SEHA
  • Greeted and assisted patients and visitors.
  • Answered phone calls and emails.
  • Carried out office work and administrative tasks.
  • Answered visitor and customer inquiries about the company and the nature of its services and
  • products.
  • Accompanied visitors to their destination.
  • Set and tracked appointments.
  • Reported persons or visitors with suspicious or unusual activity.
  • Kept the waiting area and reception organized and tidy.
  • Prepared schedules and set priorities.
  • Prepared and submitted reports.
  • Maintained an orderly work environment.
TrainingFeb 2020 - Oct 2020
MOHRE NTP
  • Completed the 2020 MOHRE NTP program at HCT/CERT Abu Dhabi, covering Human Resources,
  • Business English, and IT & Employment Skills.

Education

BachelorJan 2022 - Jan 2023
Hamdan Bin Mohammed Smart University

Business and Human Resource Management

High School DegreeJan 2011 - Jan 2012

Languages

Arabic · Native

English